What personal data we collect and why we collect it
Information We Collect
We only collect information about you if we have a reason to do so, for example to provide our Services, to communicate with you, or to improve our Services.
We collect this information from three sources: whenever you provide us with information, automatically through the operation of our Services, and from outside sources. Let’s review the information we collect.
Information that you provides
It is probably not a surprise that we collect the information you provide directly to us. Here are some examples:
- Basic account information : We ask you for basic information to set up your account if you want to do so to leave a comment on our website or buy from our online store. For example, we require people who sign up for an account to provide an email address and password, along with a username or name, and that’s it. You can provide us with more information, such as your address and other information that you want to share, but we do not need it to create an account.
- Public Profile Information: If you have an account with us, we collect the information you provide for your public profile. For example, if you have an account, your username is part of that public profile, along with any other information that you enter in your public profile, such as a photo or an «About Me» description. Your public profile information is just that, public, so keep that in mind when deciding what information you’d like to include.
- Payment and Contact Information: If you purchase something from us, we will collect information to process those payments and communicate with you, and provide additional payment and personal information, such as your name, credit card information, and contact information. We also keep a record of the purchases you have made.
- Content Information: You can provide us with information about yourself in draft and published content (a blog post or comment that includes biographical information about you or whatever media or file you upload).
Information We Collect Automatically
We also collect certain information automatically:
- Log information: Like most online service providers, we collect information that is commonly made available by web browsers, mobile devices, and servers, including browser type, IP address, unique device identifiers, language preference, referring site, date and time of access, operating system and mobile network information. We collect log information when you use our Services, for example when you browse our website, make a comment, or make a purchase.
- Usage Information: We collect information about your use of our Services. For example, we collect information about the actions that administrators and users perform on a site that uses the services of WordPress.com or Jetpack; in other words, who did what and when (for example, [WordPress.com username] deleted «[post title]» at [time / date]). The WooCommerce usage tracker It also tracks information such as the website administrator’s email address, WooCommerce settings, and PHP settings, along with information about your online store, such as the total number of orders and customers. This information is used to, for example, provide you with our Services, obtain information about how people use our Services so that we can improve our Services, and understand and make predictions about user retention.
- Location information: We can determine the approximate location of your device from its IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. We may also collect your precise location information through our mobile applications (such as when you post a photo with location information) if you allow us to do so through the permissions of your mobile device operating system.
- Stored information: we can access the information stored on your mobile device through our mobile applications. We access this stored information through the permissions of your device’s operating system. For example, if you give us permission to access photos on your mobile device’s camera roll, our Services may access photos stored on your device when you upload a truly amazing sunrise photograph to your website.
When visitors leave comments on the web, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
Name, email address, comment content – This data is collected when you leave a comment and is displayed on the website.
If you leave a comment on the website, your name and email address will also be saved in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will be stored on your computer until you delete them.
Browser User Agent and IP String – This data is collected when you leave a comment.
Retention Period: The aforementioned data is kept indefinitely so that we can recognize and approve any follow-up comments automatically instead of keeping them in a moderation queue.
We collect information about visitors who comment on this website using the Akismet anti-spam service. The information we collect typically includes the IP address of the commenter, the user’s browser, the referring site and the URL of the site (in addition to other information directly provided by the commenter, such as their name, username, email address email and the same comment).
All uploaded files are normally publicly accessible.
Images uploaded to this website should avoid containing location data (EXIF GPS). Visitors to the web can download and extract any location data from images on the web.
If you fill out our contact form, the information you put there, which will undoubtedly contain your personal data, will arrive in an email so that we can give you an answer and depending on the configuration of this website you may receive a copy. It is possible that on this website, in our database, we store copies of the forms that we receive with an indefinite period of time for customer service, security and marketing purposes. If you receive any marketing communication that you did not wish to receive or do not wish to receive further communications or contact from us, you can request that we delete your data.
If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.
When you log in, we will also install several cookies to save your access information and your screen display options. Access cookies last for two days, and screen options cookies last for one year. If you select «Remember me», your access will last for two weeks. If you log out of your account, the access cookies will be deleted.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article that you just edited. It expires after 1 day.
Embedded content from other websites
Articles on the website may include embedded content (for example, videos, graphics, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.
The website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States and allows us to detect trends to improve the user experience on our website. This processes personal data such as: the unique user ID set by Google Analytics, the date and time, the title of the page that is being viewed, the URL of the page that is being viewed, the URL of the page that was viewed before current page, screen resolution, time in local time zone, files clicked and downloaded, links clicked to an external domain, device type and country, region and city.
You can opt out of this tracking at any time by activating the «Do not track» setting in your browser.
Who we share your data with
In addition, as we have detailed in the statistics section, we share information about our users with the Google Analytics service. We could also share it with other visitor analytics services, spam, social networks, etc.
In case we use a virtual store on this website, we will use WooCommerce then it is possible that WooCommerce, an Automattic company, as well as WordPress, collect information about our users of the virtual store.
It is also necessary to collect and send information to the payment gateways of our virtual store, if we have one.
The payment gateways that may be installed in our virtual store are PayPal, Stripe, Braintree, Culqi, PagoEfectivo, among others.
Below we have attached links to the privacy policies of these third-party software that we use or may use on our website at any time.
WordPress, WooCommerce and WooCommerce Subscriptions:
How long we keep your data
We keep contact form entries, analytics logs, customer purchase logs, visitor comments, and your metadata indefinitely. This is so that we can offer customer service, feedback on the quality of our services, security, recognize and approve subsequent comments automatically, instead of keeping them in a moderation queue.
Of the users who register on our website (if any), we also store the personal information that they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.
What rights do you have over your data
If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data you have provided us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.
Your rights over your data
- The right to withdraw consent
- The right of access
- The right to erase
- The right to rectification
- The right to data portability
- The right to object
- Notification of data breaches
- The right to lodge a complaint with a supervisory authority
Where we send your data
The data you can deliver to us or that we can store automatically will be safe and on servers located in Europe or the United States.
Visitor comments may be checked by an automated spam detection service.
To contact us regarding data privacy issues and Terms and conditions of this website, please contact us according to the information described in our contact section or footer of this website.
How we protect your data
Our website and your data are well protected. Some of the measures we have taken to protect our users’ data are encryption; security measures such as constant updating of WordPress and the plugins we use, complementary protection mechanisms for WordPress; and measures such as the training of personnel in data protection matters.
What procedures do we use against data breaches
Among the procedures that we have in place to deal with data breaches, whether real or potential, are the review of files, databases, error records through internal reporting systems, automatic detection of changes, attempts to violate the system , etc.
In the unlikely event that a data breach occurs we will notify our users.
From which third parties we receive data
We do not receive data about third party users such as advertisers for example.
What kind of automated decision-making and / or profiling we do with user data
We do not provide a service that includes automated decision-making – for example, allowing customers to apply for credit or add their data in an advertising profile – If we do, we will give notice that this is happening, and we will include information on how that is used. information, what decisions are made with that aggregated data, and what rights users have over decisions made without human intervention.
Regulatory requirements for the disclosure of information in the sector
Our virtual store
In case we have an online store operating on this website:
We collect the following data from you as a customer when you purchase a product from us. We also share this information with our payment providers to process payments:
- Subscription identification number
- creation date
- Recurring total
- Subscription Articles
- IP adress
- Browser user agent
- Shipping Address
- Shipping Address
- Phone number
- Email address
- Payment gateway tokens
What we collect and store
While you visit our site we will keep track of:
- The products you have seen: we will use this to, for example, show you products that you have recently seen
- Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs
- Shipping address: we will ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and ship the order to you!
When you buy something from us we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit / payment card details, and optional additional information such as username and password. password. We will use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and claims
- Process payments and avoid fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as tax calculations
- Improve our store offers
- Send you promotional messages, if you choose to receive them
If you create an account we will store your name, address, email and phone number, which we will use for the payment process and future orders.
We typically store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally obligated to continue to store it. For example, we will store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or ratings, if you choose to leave them.
In order to process recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number, and credit / payment card details.
Who on our team has access
Members of our team have access to the information you provide us. For example, administrators and store managers can access:
- Ordering information, such as what was purchased, when it was purchased, and where it should be shipped, and
- Customer information, such as your name, email address, and billing and shipping information.
Members of our team have access to this information to help complete orders, process refunds, and support you.
What we share with others
We share information with others, who help us deliver our orders and manage services for you; analytics, marketing, payment gateways, shipping providers, and third-party embeds.
We accept payments through PayPal, Stripe, and Braintree. When processing payments, some of your data will be passed on to these payment collection entities (payment gateways), including the information required to process or support the payment, such as the total of the purchase and the billing information.
Please, check our «» section on this page for more details and see the links to the privacy policies of these entities.
WordPress (opensource software on which this website is created), WooCommerce (virtual store), Automattic (the company that created WordPress and WooCommerce), Payment gateways that can be installed in our virtual store (PayPal, Stripe, Braintree, Culqi, PagoEfectivo, among others) and Google (statistics, analytics).
WordPress, WooCommerce and WooCommerce Subscriptions: